Wintino Casino Terms & Conditions 2026 - Australia

You must be at least 18 years old and of legal age under the laws that apply to you before you register or play. If you are under 18, you must leave the site immediately. Each person may hold only one account. We treat accounts as duplicates when they share a household or address, phone number, email address or IP address with another account. You are solely responsible for checking that online gambling is lawful where you live, and by registering you confirm that it is. The English version of these terms prevails over any translation, including the translations offered across our 14 supported languages.

Register using your own correct name and keep your details up to date at all times. During sign-up you will choose a welcome offer, optionally enter a promo code, provide your email address and a secure password, confirm you are of legal age, accept these terms and our Privacy Policy, and complete the remaining required details. Keep your login details confidential. Everything done through your account is treated as your own activity. Accounts cannot be sold, bought, lent or transferred. Your balance is not a bank deposit, earns no interest and is not covered by any deposit insurance. Client funds are held in segregated accounts.

We follow customer due diligence and anti-money-laundering procedures. We may ask for certified identification, proof of address, proof that you own your payment method and transaction statements. Checks can take place before or after a deposit or withdrawal, and may include phone or face verification and the use of third-party providers. Send the requested documents within 30 days. If you do not, we may withhold payments, suspend your account or close it permanently. Verification is usually completed within 10 days of receiving a complete response, though it can take longer. Sensitive data travels over an encrypted network.

Deposits can be made in AUD, EUR, USDT or BTC using Visa, Mastercard, Neosurf, Bitcoin or bank transfer. Minimum and maximum deposit amounts are set at our discretion. You must wager your deposit at least once. If you do not, we may cancel related winnings and retain a commission of 10% of your last deposit (minimum 0.75 AUD), or 15% if you paid by bank card or bank transfer. To withdraw, you must have wagered at least 30 AUD in the calendar month of your request. We pay out via the deposit method where possible, and we may choose another method. You may have up to three pending withdrawals at once. Requests are processed within three business days, with staff working 6 AM-5 PM GMT, Monday to Friday. Delays after processing, such as bank handling, are outside our control. You are responsible for any taxes on your winnings.

Daily and monthly withdrawal limits in AUD depend on your VIP level. Level 1: 800 per day and 10,500 per month. Level 2: 800 and 16,000. Level 3: 1,200 and 20,000. Level 4: 1,600 and 24,000. Level 5: 2,500 and 35,000. Your level is based on your activity over the 90 calendar days before your request, and it returns to the lowest level after a month without bets. Higher limits are one of the benefits of reaching the upper levels of our VIP programme. EUR limits apply to accounts held in euros and are published on the site.

Promotion-specific terms override these general terms. The Australian casino welcome offer is 125% up to $1,332 + 250 free spins, and an eligible deposit is required. Other welcome offers are available for sports and crypto players. Only one bonus is allowed per person, family, household address, phone number, computer and IP address. Every bonus carries wagering requirements, stated in the promotion terms as a multiplier on the bonus, the bonus plus deposit, or the winnings. We may refuse or cancel any bonus or promotion at our sole discretion, and our decision is final. Where we have not stated a maximum bet or an expiry window for an offer, check the specific promotion page before you play.

Games count toward wagering at different rates. Slots (apart from listed exceptions), scratch cards and keno count 100%. Live games, video poker and Plinko count 10%. Table and card games count 0%. Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly count 50%. Many crash and instant-style games count 10%, and a published list of excluded games counts 0%. Jackpot slots, Slingo and bingo cannot be played with bonus funds. A further list of prohibited games applies while a bonus is active. Check the full lists on the site before you play with bonus funds.

We do not accept registrations or deposits from certain jurisdictions, including the United States of America, the United Kingdom, France, the Netherlands, Sweden, Denmark, Russian Federation, China and Israel, among others listed on the site. Some promotions are further restricted for residents of additional countries. This list may change at our discretion without warning, and any change will be published on the site. Individual game providers can also impose their own territorial limits. If you open an account from a restricted location, we may void it and any winnings. Australian players should still confirm their own legal position.

You agree to play honestly and for your own account only. You must not use software, collusion, exploits or any method that gives you an unfair advantage or interferes with our games or other players. We may void bets and winnings obtained through errors, system faults or unfair play. If we credit an amount to your account by mistake, it remains ours and we may deduct it. If we wrongly debit you, we will refund the amount within 30 days of detecting the error. Game rules are shown within each game, and individual game results are final once a round is complete.

An account becomes inactive after 180 days without a login. While it remains inactive, we charge a fee of 10 AUD per month (5 EUR for euro accounts), or the whole remaining balance if it is lower than the fee. The fee stops once the balance reaches zero. We may change this fee without notice. To avoid charges, log in regularly or withdraw your balance before the inactivity period passes.

You can ask us to close your account by emailing support. Closure is possible only when your balance is zero and you have no pending withdrawals; otherwise, remaining funds are voided. If you want a break, self-exclusion is available on request by email to customer service. You must tell us about any other accounts you hold and agree not to open new ones. We are not liable for losses on accounts you fail to disclose. We also provide responsible gambling tools. If gambling stops being fun, please step away and seek support from a professional help service. We may refuse or close an account without notice.

You must not open duplicate accounts, give false or incomplete details, use another person's payment method, or launder money. If we find duplicate accounts, we may void all related activity, cancel promotions, void winnings, reverse paid withdrawals, require repayment and permanently close the accounts. Fraud, chargeback abuse, bonus abuse and attempts to manipulate our systems are also prohibited, and we may report suspected offences to the relevant authorities where required.

We provide our services as offered and are not liable for indirect losses, technical interruptions beyond our control, or third-party payment delays. If you have a complaint, contact our support team by live chat or email first, and we will review it fairly. Specific governing-law and jurisdiction wording is set out in our full published terms. We may update these terms from time to time, and the current version is always on the site. By continuing to use your account after a change, you accept the updated terms.